Returns & Exchanges
At Maria de la Orden, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you have 14 days from the delivery date to return or exchange your items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garments are unworn and unwashed.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier point or schedule a collection.
Receive Your Refund
Once our team inspects and approves your return, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing